Privacy Policy
Last updated: January 15, 2026
1. Data Controller
Finaverio S.A. de C.V., with registered address at Av. Paseo de la Reforma 505, Floor 14, Col. Cuauhtémoc, Alcaldía Cuauhtémoc, C.P. 06500, Mexico City, Mexico, and Federal Taxpayer Registry number FIN260115AB7, is the entity responsible for the processing of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, and the Privacy Notice Guidelines published in the Official Gazette of the Federation.
2. Personal Data We Collect
In the course of our financial advisory and social guidance activities, we may collect the following categories of personal data: full name, email address, contact telephone number, postal code, state of residence, and any additional information you voluntarily provide through our contact forms, advisory requests, or participation in financial education programs. We do not collect sensitive personal data such as detailed financial information, biometric data, or health information.
3. Purposes of Data Processing
Your personal data will be used for the following primary purposes: providing financial advisory services and guidance on government social support programs; timely follow-up on consultation and advisory requests; generating personalized case files; and complying with legal and regulatory obligations before authorities such as the National Commission for the Protection and Defense of Financial Service Users (CONDUSEF) and the Federal Consumer Protection Agency (PROFECO). Secondary purposes include: sending informational communications about new programs, workshops, and financial education resources; conducting satisfaction surveys; and preparing anonymized internal statistics to improve service quality.
4. Legal Basis for Processing
The processing of your personal data is based on: the express consent you grant when completing any of our contact or registration forms; the pre-contractual or contractual relationship arising from the provision of our financial consulting services; compliance with legal obligations under current Mexican financial regulations, including provisions of the Law for Transparency and Regulation of Financial Services; and Finaverio's legitimate interest in improving its public service processes.
5. Data Transfers
Finaverio will not transfer your personal data to domestic or international third parties without your prior express consent, except in cases expressly provided for in Article 37 of the LFPDPPP, such as: formal requests from competent authorities that are duly founded and justified; when the transfer is necessary for medical prevention or diagnosis; when required for the fulfillment of a legal obligation acquired by the data controller; or when necessary by virtue of a contract entered into in the interest of the data subject.
6. ARCO Rights
You have the right to Access your personal data in our possession, Rectify inaccurate or incomplete data, Cancel your information when you consider it is not being processed in accordance with the principles and duties established by law, and Oppose the processing of your data for specific purposes (ARCO rights). To exercise any of these rights, you may send a request to contacto@finaverio.com or submit it directly at our offices, indicating: your full name and contact details; a clear and precise description of the data regarding which you wish to exercise any of the ARCO rights; the right you wish to exercise and the reason for your request; and any document that facilitates the location of your data in our systems. We will respond to your request within a maximum period of 20 business days from the date of receipt.
7. Security Measures
Finaverio implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, unauthorized access, use, or processing, in accordance with the LFPDPPP and applicable regulatory provisions. Our systems feature data encryption in transit and at rest, role-based access controls, periodic backup protocols, internal security audits, and ongoing staff training in data protection matters.
8. Use of Cookies and Tracking Technologies
Our website finaverio.com uses cookies and similar technologies to enhance your browsing experience, remember your language preferences, and analyze site usage patterns. For detailed information about which cookies we use, their purposes, and how to manage them, please consult our Cookie Policy, accessible from any page of our website.
9. Changes to Privacy Policy
Finaverio reserves the right to make modifications or updates to this Privacy Policy at any time to address legislative developments, internal policies, or new requirements for the provision of its services. Any changes will be published on this page indicating the date of the last update. In the case of substantial modifications affecting the processing of your data, you will be notified through the contact means you have provided. We recommend that you periodically review this notice.
10. Contact Information
If you have questions, concerns, or comments about this Privacy Policy, about the processing of your personal data, or wish to exercise your ARCO rights, you may contact us at: Email: contacto@finaverio.com. Address: Av. Paseo de la Reforma 505, Floor 14, Col. Cuauhtémoc, Alcaldía Cuauhtémoc, C.P. 06500, Mexico City, Mexico. Telephone: +52 55 4120 8837. Business hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Mexico Time).